HR process automation
Episode #31

HR process automation

Interview with: Dariusz Rak
Country Manager at PeopleForce

Excel usually ceases to be sufficient when the company begins to scale. According to the PWC report, 72% of companies plan to invest in technologies that will automate HR processes in the next 3 years. This sounds like a very firmly established trend.

Meanwhile, approximately 40% of HR Managers are afraid that the HR process, which will be automated, will become impersonal. This is particularly strongly emphasized in the recruitment process – if we go too far with automation, we will lose the human touch. There is also a fear of losing control and not being able to collect sufficient feedback, which may result in the process becoming obsolete at some point because we will not update it appropriately.

The episode was created in collaboration with PeopleForce.

Dariusz Rak
The benefits of automation from the employee's perspective include ease of contact with the organization, ease of everyday work and lack of dissonance between them. What I mean? When I want to get around, I use the Uber app, I order food via Glovo, and I watch a movie by clicking on Netflix. What if I want to take a vacation? I come to the company - I have to come because the leave application is on paper. Then I have to take it to HR and put it in the box. This is going back in time. Meanwhile, the employee would like to sit down in the evening, open the application, check how much leave he has left, enter the knowledge base and search if there is any interesting training for him. Why can't he do it on his phone or computer?
Dariusz Rak says, Country Manager at PeopleForce
I invite you to an interview, which is a must for HR Managers and owners of scaling companies


  • saturation with technologies in HR,
  • which HR processes are most often automated?
  • When is Excel no longer sufficient?
  • the essence of communication in the transformation process,


  • what does investing in automation mean for the organization?
  • benefits of automating HR processes and the challenges associated with it,
  • Is HR process automation an investment only for large players?
  • concerns and reservations of HR specialists regarding the loss of control and the “human touch”,


  • where to start automating processes?
  • Is implementing an HR system a time-consuming process?
  • system compatibility with existing applications,
  • Who should I invite to test the tool?
  • does automation have to be high-cost?