Managing multi-generational teams
Episode #19

Managing multi-generational teams

Interview with: Piotr Lipa
HR Director at Uniqa

We found ourselves at a We have reached the point where considerable challenges both among employees and the leaders who manage them. Among the perpetrators of the greatest friction, stereotypical thinking comes first.


Young workers believe that older generations do not take their opinion into account. The older ones, on the other hand, have the impression that the young think they are technologically mismatched, closed, and conservative. Each of the generations and the individuals representing them, however, has a unique talent and knowledge that they bring to the team, thus developing its competencies.

Piotr Lipa
Without a doubt, this is no longer the time when formal authority determines anything or is the exclusive attribute of such a government of souls. Formal authority often helps, but what really matters is how we work with people on a daily basis. Younger generations expect truth from us in their daily work. They expect support, they expect the wisdom of the boss and leader. Not only such substantive wisdom, related to knowledge, but also to the approach, to solving difficult and conflict situations. We increasingly expect that our boss will also be our mentor and coach to talk about our development. But he will also just be a friend who will ask - how are you, why do you have the camera on, is something going on with you, can I help you somehow?
Piotr Lipa, HR Director at Uniqa
Let's talk about generations, patches pinned on us, effective intergenerational communication, and managing multi-generational teams.


  • organizational culture and the comfort of work of generations,
  • work like a Pole in Norway,
  • how to build an age-diverse organizational culture?
  • ageism in the labor market,


  • stereotypes and generational patches,
  • habits, behaviors, routines,
  • mentoring reversed with one of the re-skilling methods,
  • generational shaming – competition instead of cooperation,


  • changing the role of the leader and the type of leadership,
  • five generations of employees – challenges of leaders,
  • what do employees in multi-generational teams face?
  • effective communication in multi-generational teams,
  • are employers ready to go beyond the usual pattern?