The personal brand for me was built upon all of those different jobs and experiences that had taught me different things. Sometimes it was marketing, sometimes it was sales, finance, operations, or creative content development. But along the journey, I got experience in all of those areas, and that was building my brand. And so when I got to Disneyland, as intimidating as it was, that we were closed, and all of these people were home, I felt very confident that I had the skill sets and the experience to be able to manage through this real gigantic disruption.
says Ken Potrock, President at Disney Resort
